I have previously reminded business owners that their websites must be ADA compliant in a post titled: “Is Your Website ADA Compliant”. And a recent (non) decision by the U.S. Supreme Court affirms that position.
As a followup to this post, the U.S. Supreme Court recently declined a petition for certiorari in Domino’s Pizza v. Guillermo Robles, letting stand the Ninth Circuit’s decision holding that Title III of the Americans with Disabilities Act (ADA) applied to websites and mobile applications for businesses with physical locations. In the Domino’s Pizza case a blind customer asserted he could not order a custom pizza from Domino’s website or mobile application, even while using screen reading software. The 9th Circuit Court of Appeals ruled that the ADA applied to Domino’s website and mobile application because the ADA mandates that places of public accommodation provide auxiliary aids and services to disabled individuals. The Appeals court stated that “Domino’s website and app facilitate access to the goods and services of a place of public accommodation – Domino’s physical restaurants.”